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Geographic Coverage
Many suppliers to the global
computer products market have had to create different service solutions in each
country where they do business.
As a result they have faced an increasing
burden of administration and cost over time. ComServe
has addressed this issue specifically by creating an extensive range of product
support services and making them available
across Europe by building an integrated network of
partners. Clients can use where they wish their own
existing service providers under the Turnkey program management option.
ComServe Network
- offers integrated product support service
- optimum Service solutions for all suppliers
- addresses the problem and offers solutions
New Management Techniques and Extended Team Work
CSN has created small European teams to manage all operations. They establish SLA,
Service Level Agreements, to integrate the work of different partners and create
detailed processes common to all company locations.
CSN Potential Customer Base
CSN’s services can be used to meet the needs of all suppliers to the computer markets
in Europe. High tech parts & product producers may sell to major brands,
distributors or retailers but eventually all the goods end up with end users who
want the products & services.
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Services:
Geographic Coverage
Repair Product / Component
Channel Returns
Parts Support Services
Customer Support
Logistic Services
Turnkey Management
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